FAQs
Orders & Shipping
How long will it take for my order to arrive?
Shipping with our courier company typically takes 3–7 working days.
Do you have a showroom?
Yes! You can visit our showroom in First Settlement by appointment only.
Please send us a direct message or email to book your visit.
The item I’m interested in is sold out. Will it be restocked?
We offer a “Notify Me” option on our website.
Simply enter your email on the product page, and we’ll notify you as soon as it’s back in stock.
Do you offer international shipping?
Yes we do offer international shipping!
you can place your order through our global website, then send us your order number through email lemailloteg@gmail.com
We will confirm your order manually until our online payment option is launched.
Can I open my order while the courier is waiting?
Unfortunately, you can’t open your order while the courier is waiting, and partial receipt isn’t allowed.
However, you may exchange or return your order within 3 working days after receiving it.
Exchange & Return
How can I exchange or return my order?
You can process exchanges directly through our website by following the steps in our Return Policy section.
If you’re unable to submit your request online, please email the following details to ex.refunds@gmail.com:
• Your order number
• The item you received
• The item you’d like to exchange it for
Our team will process your request as soon as possible.
Sizing & Fit
How can I find my correct size?
Each product includes a Size Chart attached within its photos for detailed measurements.
All measurements are approximate, and if the size doesn’t fit, you can easily exchange or return your order.
Product Details
Do the tops have straps to tie to the leggings?
Yes! The Croisée, High Neck, and Sabrina tops all include straps for secure tying.
The Drape Top is longer and closed at the sides, so it stays in place while swimming.
Does the burkini fabric dry quickly?
Absolutely! Our burkinis are made from lightweight, fast-drying fabric, perfect for swimming and quick comfort afterward.
Care Instructions
How should I wash my burkini?
To keep your burkini in perfect condition:
• Hand wash gently in cold water with mild detergent
• Avoid bleach or fabric softeners
• Do not iron or wring to maintain shape and elasticity